The University has implemented ISO 9001:2015 Quality Management System (QMS) since May 2020 after successfully transiting from the ISO 9001:2008 in May 18th 2020. Through management commitment, the university has managed to carry out internal quality audits and two surveillance audits with a follow-up audit.

With this, it implies that the sustainability of ISO 9001:2015 is intact. Re-certification audit trainings are expected to commence in the second to third quarter of the financial year 2022/2023. This is in readiness for the 2nd cycle of the QMS ISO 9001:2015 re-certification audit

Vision Statement

“To provide outstanding Quality Service to the University and Clients”

Mission Statement

‘To provide quality service provision to our clients with respect and excellence’.

Objectives

The general objective in quality assurance directorate is to ensure that there is high academic standard through continuous improvement of quality university education, training and research in line with the university’s strategic plan, act, charter, statutes, procedures and ISO standards.

The specific objectives include:                                                 

1. To carry out internal quality audits on ISO 9001: 2015 twice in the 2022/23 financial year
2. To increase categories of data analyzed on information collected from our customers from the current 3 to 4 within financial year 2022/23.

• iii. To increase sensitization of staff and students on quality matters via various medium of communication from the current 1 to 2 financial year 2022/23.

1. To increase monitoring of processes and activities from the current 3 to 4 within the current financial year ending June 2023
2. To increase the number evaluation done on our processes from current 3 to 4 in the financial year 2022/23
3. To carry out Internal quality institutional audits/ assessments in the university and its study/centers/Odel centers twice in 2022/23 academic year

University Quality Objectives

Quality Policy Statement 

University Quality Manual

QA Mandatory Documentation

QA Policy

University Forms

Corruption Prevention Policy

Strategic Plan

Public Officers Code of Conduct

Revised Citizen Service Delivery Charter

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